Unisex Tees for only $25.00 & Free Shipping Sitewide!

Return Policy

Hey there! At coconutearl.shop, we want you to love your order. Since we work with Printify to create your items on-demand, here’s the lowdown on returns and refunds to keep things clear and simple.

What Can Be Returned?

  • Damaged or Defective Items: If your item arrives damaged or has a printing error, we’ve got you covered! Just let us know within 30 days of delivery, and we’ll sort it out with a free replacement or a refund.
  • Wrong Item: Got something you didn’t order? Contact us within 30 days, and we’ll send the right item or issue a refund, no hassle.
  • Lost or Undelivered Orders: If your package goes missing or gets returned due to an incorrect address you provided, we can offer a partial refund or a reprint for an extra charge. Let’s chat to figure out the best fix.

What Can’t Be Returned?

Since our products are custom-made just for you, we can’t accept returns for:

  • Items where you picked the wrong size or color.
  • Orders where you simply changed your mind.

Please double-check your order details before hitting that buy button!

How to Request a Return

If something’s not right, reach out to us within 30 days of delivery. Here’s what to do:

  1. Send us an email with your order number and a quick explanation of the issue.
  2. Include a clear photo of the problem (like damage or a printing error).
  3. We’ll review your request and get back to you ASAP with next steps.

No need to send the item back unless we ask for it—just the photos will do!

Refunds

If approved, refunds will be processed to your original payment method or as credit to your coconutearl.shop account. It usually takes a few business days to sort out, depending on your payment provider.

Questions?

Got a question or need help? Drop us a line at CONTACT US, and we’ll make things right. Thanks for shopping with coconutearl.shop!